Privacy Policy

Privacy Policy

Introduction

Welcome to https://flexible-bumper-repair.collision-talk.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users visiting our website, utilizing our applications, or engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible through links on our site. These entities have their own privacy policies governing data collection and usage, over which we have no control.

Processing Activities

This Privacy Policy is relevant when you:

  1. Use any of our applications or services as an authorized user.
  2. Visit and interact with our website(s) linked to this statement.
  3. Communicate with us via email, phone calls, texts (SMS), or newsletters.

Personal Data Collection

We collect various categories of personal information from users, including:

  1. Account Information: Details required to create and manage your user account on our platform.
  2. Payment Information: Data related to transactions, such as payment method details, billing addresses, and order history.
  3. Financial Information: This may include bank account numbers or financial records for direct payments or refunds.
  4. Purchase Information: Records of products or services purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device IDs, mobile phone numbers, and other data from your mobile devices when you use our mobile applications.
  6. Location Data: Geolocation information provided by your browser or device when interacting with our services.
  7. Feedback: Any comments, reviews, or suggestions you share with us, which may include personal details.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms (e.g., name, profile picture).
  9. Product Information: Details about products you show interest in or purchase on our site, including preferences and customization options.

We obtain this data through direct user input, interactions with our platform, and automated technologies like analytics tools and cookies. Additionally, we may receive personal information from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

Our website uses cookies to enhance your browsing experience and for analytical purposes:

  • Strictly Necessary: These cookies are essential for the basic functionality of our site, ensuring secure connections and enabling certain features.
  • Preference: Cookies store user preferences, such as language settings, to provide a personalized experience.
  • Analytics: We use analytics cookies to collect anonymous data about website usage, which helps us improve our services.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or as required by law. Once the retention period expires or when these purposes are fulfilled, we securely delete or anonymize the data.

Security Measures

To protect your personal information from unauthorized access, disclosure, alteration, or destruction, we have implemented robust security measures:

  • Encryption of data during transmission and at rest.
  • Engaging secure third-party processing partners who adhere to strict privacy and security standards.

Children’s Privacy

We do not knowingly collect personal information from children under 18 years of age. Our services are directed towards adults, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Rectification: The right to have inaccurate or incomplete data corrected.
  • Erasure (Right to be Forgotten): In certain circumstances, you can ask us to delete your data.
  • Restriction: Limiting the use or processing of your data under specific conditions.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Opposing the processing of your data for legitimate interests.
  • Non-Discrimination: You have the right to take legal action if we discriminate against you for exercising your privacy rights.
  • Data Protection Appeals/Complaints: The right to lodge a complaint with a data protection authority and seek redress.

To exercise these rights, please contact our Data Privacy Team at your convenience.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, ensuring you are always informed about how we handle your data.

Contact Information

For any questions, concerns, or requests related to this policy or your personal data:

We are dedicated to maintaining transparency and ensuring your trust in our data handling practices.